Phone Bidding Process
1. Overview
Phone bidding is a service offered by RCA to registered bidders who prefer to place bids by telephone during a live auction. A staff member from RCA will call the registered phone bidder shortly before the relevant lot is offered and will relay the bidding activity in real-time.
2. Phone Bidder Registration Process
To register for phone bidding, the bidder must:
- Register online for the auction.
Complete a Phone Bid Registration Form at least 24 hours prior to the auction.
- Provide valid photo identification.
- Agree to the auction’s Terms and Conditions.
- Provide a valid credit card.
3. On the Day of the Auction
- An RCA staff member will contact the registered bidder prior to the auction of the nominated lot(s).
- The staff member will confirm the bidder’s identity and readiness.
- During the auction, the staff member will communicate live bidding increments and place bids on behalf of the phone bidder who must be on the phone.
- All bids placed via phone carry the same binding obligation as online or in-person bids.
4. Important Notes
- RCA is not responsible for missed calls, poor signal, or technical failures that may impact the bidder’s participation.
- All phone bids are subject to the same buyer’s premium and conditions as other bids.
- Bidders are encouraged to nominate a maximum bid amount as a backup in case of disconnection – bids will be advised by the bidder to RCA during the lot being auctioned.
