Internet Bidding Process
1. Overview
Internet bidding allows registered users to participate in RCA auctions online from anywhere using a secure bidding platform. This process applies to both timed online auctions and live-streamed events where online bidding is enabled.
2. Online Bidder Registration Process
To place bids online, users must:
- Create an account via the RCA bidding platform.
- Agree to the auction Terms and Conditions for each auction attended.
- Provide accurate contact details and payment information.
- Verify their email address and optionally submit identification.
3. Placing a Bid
- Bidders can place bids by clicking the ‘Bid’ button next to any active lot.
- Maximum (auto) bids can be set, allowing the system to bid incrementally on the bidder’s behalf.
- For timed auctions, bidding closes at the published end time unless extended due to last-minute bids.
- For live-streamed auctions, bidding occurs in real-time alongside in-room or phone bids.
4. Notifications and Updates
- Registered bidders may receive outbid notifications via email or SMS.
- Auction status updates, bidding confirmations, and invoice details will be sent to the registered contact details.
- It is the bidder’s responsibility to ensure they are monitoring their bids and notifications.
5. After the Auction
- Winning bidders will receive an invoice within 24 hours.
- Payment must be made within the terms stated on the invoice.
- Collection or shipping arrangements must be made within the specified timeframe.
- Items not collected or paid for may incur storage fees or be resold.
6. Technical Support and Disclaimers
- RCA is not liable for technical issues, internet failures, or user device errors affecting bidding.
- Bidders are encouraged to place maximum bids early if they can’t ensure their internet connection is stable.
- All online bids are legally binding and subject to the same conditions as in-person bids.
